FAQs
1. What is your shipping policy?
We offer fast and reliable shipping worldwide. Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location.
2. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our website or the courier's website.
3. What is your return/exchange policy?
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition. Please contact us at [your email address] to initiate a return or exchange.
4. Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times will be calculated at checkout.
5. How can I contact you for more information?
You can reach us via email. We're here to help!
6. How do I choose the right crystal for me?
Each crystal has unique properties and energies. Think about what you're looking to attract or heal in your life, and choose a crystal that aligns with those intentions. Feel free to reach out to us for personalized recommendations!
7. How do I care for my crystals?
To keep your crystals energetically clean, you can cleanse them by placing them under moonlight, smudging them with sage, or using sound vibrations. Avoid water for certain crystals like selenite, as it can damage them.
8. Are your crystals ethically sourced?
Yes, we take pride in sourcing our crystals from trusted suppliers who prioritize ethical and sustainable practices.
9. Can I use crystals for meditation or healing?
Absolutely! Crystals are wonderful tools for meditation, healing, and energy work. Hold them, place them on your body, or keep them nearby during your practice to enhance your experience.
10. Do you offer guides or information about the crystals you sell?
Yes, we provide detailed guides and insights about our crystals in our blog. You can explore articles on crystal properties, uses, and tips for incorporating them into your daily life. Check out our blog for all the details!